bonus terms & conditions
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Pre-play Bonus terms & conditions
 

  1. You must wager at least 30 times your deposit and bonus before making any withdrawals.
  2. To qualify, at the time of depositing you must have a total balance (account and bonus balance) of less than $5
  3. Slot Games are subject to change based on availability on Desktop or Mobile.
  4. Stakes from all games will count towards the wagering requirement for the bonus, however certain games, including Roulette and Blackjack, have lower weighting than others. Click here for details.
  5. Unless otherwise stated, a player may only receive one bonus for a single deposit, by opting in for this promotion, you are selecting this promotion to be your single deposit bonus.
  6. Bonus funds obtained from the Promotion are for wagering purposes only and cannot be withdrawn after the wagering requirements have been met. However, any additional winnings can be withdrawn once bonus wagering has been completed.
  7. Bonuses will be valid in your account for 7 days; if the bonus is not used by the end of the 7th day, it will be removed along with any winnings accrued to the bonus.
  8. Customers who have been informed that they do not qualify for 21Nova offers and concessions will not qualify for this offer.


New Player 1 stDeposit Bonus

The 21Nova Casino 'New Player 1 stDeposit Bonus' is available to first time depositing NEW PLAYERS only. Player's that have already registered another account or who have already taken a Welcome Bonus are not eligible for this promotion.

How to claim your New Player 1 stDeposit Bonus:

  1. Download the casino software or enter the Instant Casino and register a ‘Play for Real Money' account
    ( click here to download and register an account)
  2. Open the Casino cashier and make a first deposit into your Casino account, the amount you deposit will affect the level of bonus you receive based on the table below:

    New Player Bonus Minimum Deposit Maximum Bonus Wagering Requirements
     320% up to €/$320 €/$20 €/$320 In order to claim your winnings, you must wager at least x12 your deposit and bonus amount (minimum wagering requirement).

    Note certain games such as Blackjack and Roulette have additional wagering requirements above the minimum,
    click here for details
  3. Click the ‘Claim Bonus' button upon your first login to be eligible for all bonuses or it will be necessary to click ‘Accept/Decline' for every bonus offer.
  4. Your New Player 1 stDeposit Bonus will then be credited to your Casino account – instantly!


Please Note: To be eligible for this bonus you must first confirm that you wish to claim the bonus by clicking on the ‘Claim Bonus' button within the Casino software. This will appear once you have registered and made your first deposit, by clicking the ‘Claim Bonus' button this will opt you in to ALLfuture bonuses. If you do not wish to accept the New Player 1 stDeposit Bonus, you must click the ‘Ok' button, this will opt you out of ALLfuture bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the software.

Please note that all First Deposit Bonuses are issued only for wagering purposes. Bonuses will be automatically removed from players' accounts after a withdrawal request.

Following qualification for the 'New Player 1st Deposit Bonus',any customer with a balance greater than 5 currency units, or where they may have a pending withdrawal, will not be eligible to claim the 'New Player 1st Deposit Bonus'.In any such instance the 'New Player 1st Deposit Bonus' will not be issued

The New Player Bonus will only be issued once per deposit, person, family, household, address (postal or IP), email address, any environment where computers are shared (eg schools, workplaces, public libraries etc), computer (or other access device), and/or account.

Please note that players which are from the below groups are not eligible to participate in this promotion :

  • Players depositing with £ and who are not from the United Kingdom, Gibraltar, or Isle of Man.
  • Players depositing with US$/€/C$ and who are from the United Kingdom, Isle of Man.
  • Players depositing with € who are from Canada.
  • Players who are from the following countries - South Korea, China, Macau and Brazil - regardless of the currency the player chooses to use in their casino account.


General Terms and Conditions (applicable to all bonuses)

  1. The Promotion applies to casino play only.
  2. All payments will be made into your William Hill Account subject (where relevant) to all necessary account opening formalities being completed.
  3. [The Promotion is promoted, operated and hosted at 21nova.com (the "Website") by WHG (International) Limited ("William Hill") a limited company registered in and operating from Gibraltar. It is a condition on entry of the Promotion that these terms and conditions ("Terms and Conditions") together with the terms and conditions of the Website ("Website Terms and Conditions") (together referred to as the "Promotion Terms") are accepted and by entering into the Promotion the entrant agrees to abide by the Promotion Terms. In the case of any discrepancy between these Terms and Conditions and the Website terms and conditions, these Terms and Conditions shall prevail.
  4. Prizes are non-transferable [and cannot be converted to cash].
  5. Winners may be required to take part in publicity and by entering the Promotion, entrants agree that William Hill (or any third party nominated by William Hill) may use the entrant's name, voice, likeness and image, area/region or residence and their comments relating to the prizes (described above) and Promotion experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being due or paid.
  6. Only one (1) prize, or, as relevant. bonus and/or free bet will be awarded per person, family, household, address (postal or IP), email and PC (if you are using a shared PC, for example workplace or public libraries only one person per computer and/or IP address will receive the prize (or, as relevant bonus and/or free bet).
  7. Where any of the Promotion Terms are breached or there is any evidence of a series of bets placed by a player or group of players, which, due to a bonus, enhanced payments, free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to reclaim any bonus element of such offers and either settle bets at the correct odds, void any free bets, or void any bet funded by the bonus. In addition, we reserve the right to levy an administration charge on the player up to the value of the bonus, free bet or additional payment to cover our reasonable administrative costs in respect of any such action that we take. We further reserve the right to ask any player to provide us with sufficient documentation to be satisfied as to the customer's identity prior to us crediting any bonus, free bet or offer to their account.
  8. The Promotion is only open to people aged 18 or over and who have been verified as being over the age of 18 and completed all account verification procedures to qualify for any prize. It shall be the responsibility of entrants to make their own enquiries as to whether such activity is permissible in their own jurisdiction. Each entrant should ensure that he or she would be acting legally in that jurisdiction in entering the Promotion. Additional verification of identity may be required or requested at any time.
  9. William Hill shall not be liable for technical, hardware or software failures of any kind or lost or unavailable network conditions which may limit or prohibit the ability to enter or participate in the Promotion. William Hill shall not be liable for damage, or loss or injury resulting from entry to the Promotion, failure to win, acceptance or use of any prize, but nothing in these Terms and Conditions shall operate to exclude liability for any fraud on the part of William Hill or death or personal injury resulting from William Hill's own negligence.
  10. William Hill and/or its authorised agents may, in their sole discretion, limit the eligibility of customers or any one customer to participate in the Promotion, and restrict the eligibility of any group or category of customers to participate in the Promotion.
  11. William Hill reserves the right to amend or cancel this Promotion or amend these Terms and Conditions: (i) without notice if the change or cancellation is a result of any legal or regulatory change; or (ii) for any other valid reason by giving you notice in advance of the change, unless the change is in your favour (including, making the Promotion Terms fairer to you or easier to understand), in which case we will not tell you of the change. We may also offer an equivalent prize, bonus or free bet to the one referred to in any Promotion without telling you.
  12. William Hill and/or its authorised agents shall not be liable for any damages, loss, or injury howsoever arising as a result of any cancellation or amendment to the Promotion and/or these Terms and Conditions in accordance with clause 12 above.
  13. William Hill and/or its authorised agents reserve the right to review transaction records and logs, from time to time, for any reason whatsoever. If, upon such review it appears that customers or any one combination of them are participating in strategies which William Hill and/or its authorised agents deem to be collusion, unlawful or improper activity, or any form of fraudulent practice, William Hill and/or its authorised agent reserve the right to revoke the entitlement of such customer(s) to participate in the Promotion and void any related prize, bonus or free bet.
  14. In the event of any decision or dispute regarding the validity of any entry, the eligibility of any entrant and the eligibility for the Promotion, the decision of William Hill will be final.
  15. These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the courts of England and Wales.
  16. The general Terms and Conditions of 21nova.com apply.