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Pre-play Bonus terms & conditions
 

  1. You must wager at least 30 times your deposit and bonus before making any withdrawals.
  2. To qualify, at the time of depositing you must have a total balance (account and bonus balance) of less than £5
  3. Slot Games are subject to change based on availability on Desktop or Mobile.
  4. Stakes from all games will count towards the wagering requirement for the bonus, however certain games, including Roulette and Blackjack, have lower weighting than others. Click here for details.
  5. Unless otherwise stated, a player may only receive one bonus for a single deposit, by opting in for this promotion, you are selecting this promotion to be your single deposit bonus.
  6. Bonus funds obtained from the Promotion are for wagering purposes only and cannot be withdrawn after the wagering requirements have been met. However, any additional winnings can be withdrawn once bonus wagering has been completed.
  7. Bonuses will be valid in your account for 7 days; if the bonus is not used by the end of the 7th day, it will be removed along with any winnings accrued to the bonus.
  8. Customers who have been informed that they do not qualify for 21Nova offers and concessions will not qualify for this offer.


New Player 1st Deposit Bonus

The 21Nova Casino 'New Player 1st Deposit Bonus' is available to first time depositing NEW PLAYERS only. Player's that have already registered another account or who have already taken a Welcome Bonus are not eligible for this promotion.

How to claim your New Player 1st Deposit Bonus:

  1. Download the casino software or enter the Instant Casino and register a ‘Play for Real Money' account
    ( Click here to download and register an account)
  2. Open the Casino cashier and make a first deposit into your Casino account, the amount you deposit will affect the level of bonus you receive based on the table below:

    New Player Bonus Minimum Deposit Maximum Bonus Wagering Requirements
     320% up to  £320 £10 £320 In order to claim your winnings, you must wager at least x25 your deposit and bonus amount (minimum wagering requirement).

    Note certain games such as Blackjack and Roulette have additional wagering requirements above the minimum,
    click here for details
  3. Click the ‘Claim Bonus' button upon your first login to be eligible for all bonuses or it will be necessary to click ‘Accept/Decline' for every bonus offer.
  4. Your New Player 1st Deposit Bonus will then be credited to your Casino account – instantly!


Please Note: To be eligible for this bonus you must first confirm that you wish to claim the bonus by clicking on the ‘Claim Bonus' button within the Casino software. This will appear once you have registered and made your first deposit, by clicking the ‘Claim Bonus' button this will opt you in to ALL future bonuses. If you do not wish to accept the New Player 1st Deposit Bonus, you must click the ‘Ok' button, this will opt you out of ALL future bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the software.

Please note that all First Deposit Bonuses are issued only for wagering purposes. Bonuses will be automatically removed from players' accounts after a withdrawal request.

Following qualification for the 'New Player 1st Deposit Bonus',any customer with a balance greater than 5 currency units, or where they may have a pending withdrawal, will not be eligible to claim the 'New Player 1st Deposit Bonus'.In any such instance the 'New Player 1st Deposit Bonus' will not be issued

The New Player Bonus will only be issued once per deposit, person, family, household, address (postal or IP), email address, any environment where computers are shared (eg schools, workplaces, public libraries etc), computer (or other access device), and/or account.

Please note that players which are from the below groups are not eligible to participate in this promotion :
 

  • Players depositing with £ and who are not from the United Kingdom, Gibraltar, or Isle of Man.
  • Players depositing with US$/€/CA$ and who are from the United Kingdom, Isle of Man.
  • Players depositing with € who are from Canada.
  • Players who are from the following countries - South Korea, China, Macau and Brazil - regardless of the currency the player chooses to use in their casino account.

 

For General Bonus Terms and Conditions click here
For currencies other than £ please click here

 



60% up to £500 on your 2nd Deposit!

Make your 2nd deposit of at least £10 and we will give you a 60% match bonus up to £500.

How to claim your 2nd Deposit Bonus

  1. Play through your entire First Deposit and any First Deposit bonus
  2. Make your 2nd deposit, note the amount you deposit will affect the level of bonus you receive based on the table below:

    Bonus Type Minimum Deposit Maximum Bonus Wagering Requirements
    60% 2nd Deposit Bonus up to £500 £10 £500 In order to claim your winnings, you must wager at least x18 your deposit and bonus amount (minimum wagering requirement).

    Note certain games such as Blackjack and Roulette have additional wagering requirements above the minimum, click here for details
  3. If you opted in to receive all bonuses, then your 21Nova Casino account will be credited – instantly!

    If you did not opt in, you can receive eligible bonuses by clicking ‘Accept' when prompted.


Please Note: If you are currently receiving bonuses and do not wish to accept this bonus, BEFORE depositing you must contact one of our Customer Service Advisors via the Chat functionality within the casino and ask them to remove the bonus from your account, this will opt you out of ALL future bonuses. If you are not currently receiving bonuses, you can request this bonus by contacting one of our Customer Service Advisors via the Chat functionality within the software once you have completed your deposit, by doing so, this will Opt you in to ALL future bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the casino.

The following terms also apply to the 2nd Deposit Bonus:

  • This bonus will not be awarded to a player who has a withdrawal pending.
  • This Bonus is valid only if a player has played through their entire First Deposit AND the First Deposit Bonus.


For General Bonus Terms and Conditions click here
For currencies other than £ please click here

 



Special 10-15% Payment Method Deposit Bonus

Receive an extra bonus of 15% on every deposit you make when using the following payment methods:

  • Neteller, PayPal, ClickandBuy, Ukash, Paysafecard, Skrill, EcoAccount, Instadebit, WebMoney, Wire Transfer, Local Bank Payment and UseMyFunds.

Receive an Extra Bonus of 10% on every deposit you make when using the following payment methods:

  • Visa, MasterCard, Maestro Card, Visa Electron, EntroPay Card.


How to claim your Payment Method Deposit Bonus

  1. Make a deposit using one of the eligible payment methods, the amount you deposit will affect the level of bonus you receive based on the table below:

    Bonus Type Minimum Deposit Maximum Bonus Wagering Requirements
    10-15% based on the payment method used (see above) £20 £2,500 In order to claim your winnings, you must wager at least x18 your deposit and bonus amount (minimum wagering requirement).

    Note certain games such as Blackjack and Roulette have additional wagering requirements above the minimum, click here for details
  2. If you opted in to receive all bonuses, then your 21Nova Casino account will be credited – instantly!

    If you did not opt in, you can receive eligible bonuses by clicking ‘Accept' when prompted.


Please Note: If you are currently receiving bonuses and do not wish to accept this bonus, BEFORE depositing you must contact one of our Customer Service Advisors via the Chat functionality within the casino and ask them to remove the bonus from your account, this will opt you out of ALL future bonuses. If you are not currently receiving bonuses, you can request this bonus by contacting one of our Customer Service Advisors via the Chat functionality within the software once you have completed your deposit, by doing so, this will Opt you in to ALL future bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the casino.

The following terms also apply to the Special Payment Method Deposit Bonus –

  • This bonus will not be awarded to a player who has a withdrawal pending.


For General Bonus Terms and Conditions click here
For currencies other than £ please click here

 



Refer your friends and get £50!

Be rewarded with £50 for every friend you bring to 21Nova Casino who makes a first deposit.

How to claim your Refer a Friend bonus

You will be rewarded according to the table below:
 

Bonus Type Minimum Deposit Maximum Bonus Wagering Requirements
Refer a Friend Bonus N/A* £50 In order to claim your winnings, you must wager at least x18 your bonus amount (minimum wagering requirement).

Note certain games such as Blackjack and Roulette have additional wagering requirements above the minimum,
click here for details
  1. Enter 21Nova Casino and in the lobby click "Invite a Friend"
  2. Follow the on screen instructions
  3. We will then send an email to each of your friends inviting them to join 21Nova Casino. Your friend must follow the instructions included in the email for each of you to receive your bonus.


* Every friend who joins 21Nova Casino must make a deposit of at least £50 and wager at least £50 or 100% of their deposit (whichever is the greater) for you to receive your bonus.

Please Note: If you are currently receiving bonuses and do not wish to accept this bonus, BEFORE depositing you must contact one of our Customer Service Advisors via the Chat functionality within the casino and ask them to remove the bonus from your account, this will opt you out of ALL future bonuses. If you are not currently receiving bonuses, you can request this bonus by contacting one of our Customer Service Advisors via the Chat functionality within the software once you have completed your deposit, by doing so, this will Opt you in to ALL future bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the casino.

The following terms also apply to the Refer a Friend Bonus –

  • Only real players at 21Nova Casino who have already made a first deposit in the casino are entitled to take advantage of this promotion, and receive bonuses for each depositing friend.
  • Please note that the invited friend will be held under the first deposit bonus terms and conditions (listed above).


For General Bonus Terms and Conditions click here
For currencies other than £ please click here

 



Other Currencies

For $US, $CA and € all deposit amounts and bonuses are as for £ with the following exceptions –

  • New Player 1st Deposit Bonus of 132% up to £132.
    Minimum deposit amount is US$25 / CA$25 / €25
    Maximum bonus amount is US$320 / CA$320/ €320
    The wagering requirement is x12.
     
  • 2nd Deposit Bonus of 60% up to £500
    Minimum deposit amount is US$20 / CA$20 / €20
    Maximum bonus amount is US$500 / CA$500 / €500
    The wagering requirement is x12.


  • Special 10-15% Payment Method Deposit Bonus.
    Minimum deposit amount is US$20 / CA$20 / €20
    Maximum bonus amount is US$2,500 / CA$2.500/ €2.500
    The wagering requirement is x12.
     

For General Bonus Terms and Conditions click here

 



Wagering Requirements:

As with many other online gaming operators there are certain wagering requirements attached to each bonus before the players bonus or winnings may be withdrawn. Details of the wagering requirements for this bonus are included in the tables above and apply to the total amount of deposit plus bonus. Please note that should you attempt to withdraw your deposit prior to the completion of these wagering requirements then you will permanently surrender your bonus and any winnings accumulated.

Stakes from all games in the 21Nova Casino will count towards the qualifying criteria however certain games, including Roulette and Blackjack, have lower weighting than others. This is detailed below:
 

Game Category Stake % Contribution
Slots (all varieties) 100%
Scratch Cards 100%
Pai Gow (all varieties), Red Dog, Let It Ride 25%
Casino Hold'em (all varieties) 25%
Roulette (all varieties including Wild Vikings) 25%
Baccarat (all varieties) 20%
Blackjack (all varieties excluding Blackjack Switch & Pontoon) 20%
Stravaganza 20%
Craps (all varieties), Sic Bo (all varieties) 20%
Video Poker (all varieties) 20%
Blackjack Switch , Pontoon (all varieties) 5%
Casino War 5%
Lucky Wheel (Spin a Win) 5%
All double options on slots & Video Poker (all varieties) 0%
All other games 100%


Examples:

 

  • A bet of £100 in Roulette will be calculated as £25 for wagering requirements.

  • A bet of £100 in Blackjack will be calculated as £20 for wagering requirements.

 

21Nova Casino has found it necessary to exclude some players from receiving bonuses and define these as 'exceptional groups', as listed below.

 

  • Players depositing with £ and who are not from the United Kingdom, Gibraltar, or Isle of Man.
  • Players depositing with US$/€/C$ and who are from the United Kingdom, Isle of Man.
  • Players depositing with € who are from Canada.
  • Players who are from the following countries - South Korea, China, Macau and Brazil - regardless of the currency the player chooses to use in their casino account.

 

 



General Terms and Conditions (applicable to all bonuses)

  1. The Promotion applies to casino play only.
  2. All payments will be made into your William Hill Account subject (where relevant) to all necessary account opening formalities being completed.
  3. [The Promotion is promoted, operated and hosted at 21nova.com (the "Website") by WHG (International) Limited ("William Hill") a limited company registered in and operating from Gibraltar. It is a condition on entry of the Promotion that these terms and conditions ("Terms and Conditions") together with the terms and conditions of the Website ("Website Terms and Conditions") (together referred to as the "Promotion Terms") are accepted and by entering into the Promotion the entrant agrees to abide by the Promotion Terms. In the case of any discrepancy between these Terms and Conditions and the Website terms and conditions, these Terms and Conditions shall prevail.
  4. Prizes are non-transferable [and cannot be converted to cash].
  5. Winners may be required to take part in publicity and by entering the Promotion, entrants agree that William Hill (or any third party nominated by William Hill) may use the entrant's name, voice, likeness and image, area/region or residence and their comments relating to the prizes (described above) and Promotion experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being due or paid.
  6. Only one (1) prize, or, as relevant. bonus and/or free bet will be awarded per person, family, household, address (postal or IP), email and PC (if you are using a shared PC, for example workplace or public libraries only one person per computer and/or IP address will receive the prize (or, as relevant bonus and/or free bet).
  7. Where any of the Promotion Terms are breached or there is any evidence of a series of bets placed by a player or group of players, which, due to a bonus, enhanced payments, free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to reclaim any bonus element of such offers and either settle bets at the correct odds, void any free bets, or void any bet funded by the bonus. In addition, we reserve the right to levy an administration charge on the player up to the value of the bonus, free bet or additional payment to cover our reasonable administrative costs in respect of any such action that we take. We further reserve the right to ask any player to provide us with sufficient documentation to be satisfied as to the customer's identity prior to us crediting any bonus, free bet or offer to their account.
  8. The Promotion is only open to people aged 18 or over and who have been verified as being over the age of 18 and completed all account verification procedures to qualify for any prize. It shall be the responsibility of entrants to make their own enquiries as to whether such activity is permissible in their own jurisdiction. Each entrant should ensure that he or she would be acting legally in that jurisdiction in entering the Promotion. Additional verification of identity may be required or requested at any time.
  9. William Hill shall not be liable for technical, hardware or software failures of any kind or lost or unavailable network conditions which may limit or prohibit the ability to enter or participate in the Promotion. William Hill shall not be liable for damage, or loss or injury resulting from entry to the Promotion, failure to win, acceptance or use of any prize, but nothing in these Terms and Conditions shall operate to exclude liability for any fraud on the part of William Hill or death or personal injury resulting from William Hill's own negligence.
  10. William Hill and/or its authorised agents may, in their sole discretion, limit the eligibility of customers or any one customer to participate in the Promotion, and restrict the eligibility of any group or category of customers to participate in the Promotion.
  11. William Hill reserves the right to amend or cancel this Promotion or amend these Terms and Conditions: (i) without notice if the change or cancellation is a result of any legal or regulatory change; or (ii) for any other valid reason by giving you notice in advance of the change, unless the change is in your favour (including, making the Promotion Terms fairer to you or easier to understand), in which case we will not tell you of the change. We may also offer an equivalent prize, bonus or free bet to the one referred to in any Promotion without telling you.
  12. William Hill and/or its authorised agents shall not be liable for any damages, loss, or injury howsoever arising as a result of any cancellation or amendment to the Promotion and/or these Terms and Conditions in accordance with clause 12 above.
  13. William Hill and/or its authorised agents reserve the right to review transaction records and logs, from time to time, for any reason whatsoever. If, upon such review it appears that customers or any one combination of them are participating in strategies which William Hill and/or its authorised agents deem to be collusion, unlawful or improper activity, or any form of fraudulent practice, William Hill and/or its authorised agent reserve the right to revoke the entitlement of such customer(s) to participate in the Promotion and void any related prize, bonus or free bet.
  14. In the event of any decision or dispute regarding the validity of any entry, the eligibility of any entrant and the eligibility for the Promotion, the decision of William Hill will be final.
  15. These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the courts of England and Wales.
  16. The general Terms and Conditions of 21nova.com apply.

Any bonus issued is valid for a period of 30 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus and pending winnings at the end of the stated period will be removed from the player's account.

Any promotion offered is valid for a period of 30 days from the date of offer unless otherwise stated in the specific promotion

If you withdraw before having reached the minimum wagering requirements, your bonus and winnings will be void.

Bonuses are awarded to enhance your enjoyment of our games however we reserve the right to govern how bonuses are used before a player is allowed to cash them in. As such we deem it necessary to restrict certain types of wagering from contributing to the wagering/turn requirements. Any minimal risk wagering will not be allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.

Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account

The casino has the right to refuse or withhold a bonus or winnings in the event of funds being cancelled or denied by any payment service.

Players with pending withdrawals cannot receive bonuses. If you wish to receive a bonus, please cancel your withdrawal in the cashier, or click on the online support icon for assistance.

Players must not have any funds in their account in order to receive bonuses. If you wish to receive a bonus, click on the online support icon for assistance.

When receiving a bonus, the player will first play with the money deposited in the casino account, and only then will the player play with the bonus offered by the casino.

Unless otherwise stated each bonus cannot be combined with any other offers or promotions offered by 21Nova Casino.

21Nova Casino views gambling as a legitimate pastime for responsible adults. If you wish to do so, you may set limits on the amount you may deposit in your account. Please contact Support.uk@21Nova.com for more info.

21Nova Casino reserves the right to change the terms and conditions of any promotional offer at any time and it is the responsibility of the player to periodically check here for changes and updates.

21Nova Casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that 21Nova Casino in its sole discretion deems to be abusive, 21Nova Casino reserves the right to revoke the entitlement of such a player to the promotion.

Furthermore, if upon such review, the players' practices have been deemed to be "Promotion Abuse", 21Nova Casino has the right to take the following actions, at its sole discretion, against such abusers:

 

  • All winnings on any account/s opened will be null and void and all cash-ins will be cancelled where play has been deemed abusive.
  • Abusing player accounts may be terminated immediately.
  • Players found to be abusing promotions may be barred from receiving further promotional offers at the Casino.